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Noticeboard

PARKING

It is with regret that patients will no longer be able to park on Elgar House car park. We have had to make this difficult decision as there have been instances where doctors have not been able to exit the car park in emergencies putting patient's health at risk, There has also been damage to staff cars and sadly staff have received verbal abuse.

Within the next few weeks Parking Eye, a member of the British Parking Association will be issuing fines for unauthorised vehicles parked.

THIS WILL ALSO APPLY WHEN THE SURGERY IS CLOSED, i.e. AT THE WEEKEND AND BANK HOLIDAYS.

Further to our recent patient survey, we have added a new phone line for prescription queries, which we hope will free up our main lines for patients who want to book appointments.  The new number is 01527 63770.

 

Appointments

bp_medicalWe have an appointments system for all surgeries. Appointments can be made by telephone, at the reception or if you have registered for on-line services you may book appts on-line at www.patient.co.uk.

We like patients to see the same Doctor for routine matters whenever possible, but one of the Doctors is “on duty” for all emergencies after midday during the week.

That Doctor will see all patients whose problem cannot wait for a routine appointment and visit patients if necessary.

Please wait and make an appointment with “your Doctor” if possible

If you cannot attend for your appointment please phone and cancel so that we may offer it to someone else.  

If you fail to attend for your appointments we may write to you informing you that if the situation continues we may not be able to keep you as a patient.

Telephone Consultations

We offer telephone consultations every day - some are bookable in advance and some are bookable on the day.

 
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