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It is with regret that patients will no longer be able to park on Elgar House car park. We have had to make this difficult decision as there have been instances where doctors have not been able to exit the car park in emergencies putting patient's health at risk, There has also been damage to staff cars and sadly staff have received verbal abuse.

Within the next few weeks Parking Eye, a member of the British Parking Association will be issuing fines for unauthorised vehicles parked.


Further to our recent patient survey, we have added a new phone line for prescription queries, which we hope will free up our main lines for patients who want to book appointments.  The new number is 01527 63770.



You have been offered an appointment in our Emergency Surgery to see a GP for a medical emergency.

An emergency problem is any condition that has occurred in the last 24 hours or that has quickly deteriorated in the last 24 hours and cannot wait to be seen until the next routine appointment.

The doctor you are seeing today is on-call for the surgery and may be interrupted by phone calls and queries. They also may be called out to see a very ill patient at home in an emergency. Should this occur, it is possible that this may cause a significant wait for you to be seen.

The Emergency Doctor WILL NOT be able to deal with non-urgent ongoing problems, results, sick notes or prescription reviews. Please speak to the receptionist to book a routine appointment or telephone consultation.

It may be worth considering alternative arrangements:

    • Some conditions can be treated by the chemist, such as eye infections or skin problems. You can speak to the pharmacist for advice.

    • You can call 111 who offer medical advice 24/7

    • If you have already seen a doctor previously about the same problem, it might be more efficient to book a routine appointment with the same doctor.

    • The Minor Injuries Unit in Bromsgrove can treat conditions usch as sprains, broken bones, minor burns and head injuries.

Help us to save time by;

Getting your blood pressure taken using the Monitor in the corridor and give the ticket to the GP or Receptionist.

Organising a urine specimen if you think it might be relevant. You can purchase a urine collection pot from the Pharmacy.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website