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It is with regret that patients will no longer be able to park on Elgar House car park. We have had to make this difficult decision as there have been instances where doctors have not been able to exit the car park in emergencies putting patient's health at risk, There has also been damage to staff cars and sadly staff have received verbal abuse.

Within the next few weeks Parking Eye, a member of the British Parking Association will be issuing fines for unauthorised vehicles parked.


Further to our recent patient survey, we have added a new phone line for prescription queries, which we hope will free up our main lines for patients who want to book appointments.  The new number is 01527 63770.


New Patient Registration

The doctors welcome new patients who live within our practice area.  As it often takes sometime for records to be forwarded from your former practice all newly registered patients may be asked to complete a health questionnaire and may be offered a consultation with the doctor. 

Registration Packs are available from the practice by email or you can download from the website (see below links).  If you are unable to access the registration packs via these methods then please call in to the Practice and collect a pack from reception.  Registration packs should then be handed in to the practice.  Please bring ID with you to complete our online access form.

Medical treatment is available from the date of registration.  Please contact reception for further information.

Please note that if you fail to attend for your first appointment with the Practice you may be refused registration.

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

EH patient booklet

REGISTRATION PACKS - You will need to complete all the relevent forms required to complete registration. These forms are:


Children up to the age of 16:

As part of the registration process we also provide each patient with the following patient information:


  1. For forms not completed correctly, please note that your registration will be rejected and you may have to fill in another registration form to register.
  2. You will find a form called ‘online access to medical records’ within the pack. If you wish to gain fuller access to Elgar House appointments; repeat prescriptions etc, then please complete this form and bring it to the practice with ID, which must be:
  • 1 x photographic ID (passport or driving licence).
  • If you do not have photo ID we may accept 2 x utility bills showing your name and address.
  • Included in the registration pack there is an OPT OUT FORM for Summary Care Record. By completing this form you will be opting out of sharing a summary of your medical record with other health organisations, such as secondary care. PLEASE DO NOT FILL IN THIS FORM unless you understand that by doing so other clinicians will not see important medical information about you. PLEASE READ THIS FORM CAREFULLY and do not complete unless you understand it.

It’s Your Practice: A patient guide to GP services has been put together by the Royal College of General Practitioners (RCGP) for patients. 

This guide has been produced as part of the RCGP’s aim to build stronger relationships between you and your doctors and encourage the involvement and inclusion of you in your own care.

The guide provides helpful information on all aspects of using GP services: from finding and choosing a practice and how to get the most out of a GP consultation to accessing health records and understanding patients’ rights and responsibilities.

It is split into several sections including:

  • General Practice explained
  • Choosing the right practice for you
  • Registering with a GP practice
  • Seeing your GP – consultations
  • Seeing your GP – the next steps
  • After your GP consultation
  • Your health record
  • Your rights and responsibilities as a patient
  • Get involved with your practice

The publication is part of a push by the NHS as a whole to encourage you to understand how you can get the most out of primary care – which also includes how you can become more involved in monitoring your own health.

pdf Download A Patient Guide to GP Services

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