If your doctor has approved you for repeat prescriptions you can order them in a number of ways:
- In Person - by ticking the items you require on the repeat slip and dropping it in the box at reception.
- By Post - enclosing a self-addressed stamped envelope for its return.
- Online - www.patient.co.uk You must be registered for online services to be able to use this service. See section opposite.
- By Fax - by ticking the items you require and faxing the repeat slip on 01527 596856
Please allow up to 48 hours for us to process your request.
URGENT PRESCRIPTION REQUESTS
Due to the number of emergency prescriptions the surgery are being asked to process the GPs have had to change the rules regarding what can be requested as an urgent prescription. Please note:
It is a patient’s responsibility to order medication before running out.
From 2nd October, Elgar House GP’s will only issue urgent prescriptions for certain medications eg inhalers, epilepsy medication etc.
All other medication requests will be dealt with within 48 hours.
A request received before 11.30am will be dealt with by 4.30pm the following working day.
Medications can be requested up to 2 weeks ahead in most cases.
Please make sure you or your pharmacy order in plenty of time.
ELECTRONIC PRESCRIPTIONS - from September 2014
EPS.pdf Please click on this link to see information about how electronic prescriptions will work for you.
Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.
Please allow two full working days between requesting and collecting your prescription from the surgery. For deliveries and collection from a pharmacy please allow three working days.