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Please note if attending an appointment at our surgery we ask all patients to wear face covering.  If you do not wear face covering you may be unable to enter the building for your appointment.  You may be asked to re-book your appointment if you attend without face covering.

Please do not park in our car park at the back of the surgery unless instructed to do so by one of our GP's 

To park without prior agreement will result in you receiving a fine of £100.

A sample box has been installed at the rear of the building for patients to leave their samples for testing.
The correct sample container should be used, which can be purchased at any pharmacy.  Please write clearly on the container name, dob and NHS number if known.

COVID-19 Support

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home.

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).  Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients



Please do  not attend the surgery unless instructed to do so by a member of the Elgar House team or a GP.  Due to the impact of Coronavirus (COVID19) patients will no longer be able to book online appointments.  

We understand that the phone lines may be experience an increase in calls however we have set up a call back system so that we can deal with the increase number of queries.  If you have any questions regarding Coronavirus (COVID 19) you can complete a Coronavirus query form using our ONLINE CONSULT link below. 

Once you have submitted a form via Online Consult it will be picked up by the surgery.

For any questions regarding COVID19 please click on the link above.  This information is updated regularly by Public Health England.  Using the ONLINE CONSULT link below you can complete a Coronavirus form this will then be sent direct to the surgery so that your symptoms can be triaged. 

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Online Consult is a 24-hour triage system that’s accessed via our surgery website.  Online Consult provides patients with a convenient way to seek health advice. With links to self-care resources and forms for detailing symptoms, it supports patients around the clock. 

Request appointments, request a fit note and much more by using our online consult link. Please note that we will always try and facilitate preferences when requesting appointments online however it will not always be possible to give specified times, dates and clinician due to availability. 

Click the 'learn more' button above for more information.  Appointments can also be made by telephone or if you have registered for on-line services you may book appts on-line at

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more 


We are still accepting registrations during this difficult time and so please enquire by calling us or sending an email so that we can get the registration forms to you for completion to

Elgar House is an Edwardian Building of great substance and character.  Formerly an Employment Exchange, its Northern aspect was the drill hall for the Royal North Worcestershire Regiment.

The Practice formed from the merger of two long established Practices which moved to Smallwood Health Centre in 1973.  Elgar House, converted and extended, became our base in 1993.

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

Mission statement

Our aim is to assist our patients to achieve a state of well-being, using the best primary and secondary health care available to us

If you would like to leave a review about the Practice, please go to the NHS Choices website:

The Clinicians at our practice want to provide the highest standard of care. Feedback from this survey will enable them to identify areas that may need improvement. Your opinions are therefore very valuable.

Patient Survey



(Site updated 31/07/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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