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Please do not attend the surgery unless instructed to do so by a member of the Elgar House team or a GP.

Due to the impact of Coronavirus (COVID19) patients will no longer be able to book online appointments.  

We ask that you do not attend the surgery to book any appointments at this time and instead contact the surgery by telephone. 


To request a prescription: Our phone lines are extremely busy so please contact your pharmacy to request your prescriptions as they can do this for you electronically.  Alternately you can post/deliver/email a request with your:

  • Name
  • Date of Birth
  • Address along with the name of your medication
  • Name of your nominated pharmacy (no collection of printed prescriptions at this time)

Email to

Or you can pop this through the letter box at Elgar house via the red side door should you decide to hand deliver this.


All future appointments, during this difficult time, will be done via telephone or video link in the first instance.


If you need medical certification from absence of work related to the COVID 19 pandemic please complete and print the form below and give to your employer.  We will not be providing medical certification for this absence.  

Request for MED3 'Fit note' relating to COVID -19


Click on the Learn more tab below and select A Coronavirus query

Do not attend the surgery to book any appointments at this time.


web bannerIf your routine appointment can wait please can you avoid booking unnecessary appointments at this time.

We understand that the phone lines may be experience an increase in calls however we have set up a call back system so that we can deal with the increase number of queries.  If you have any questions regarding Coronavirus (COVID 19) you can complete a Coronavirus query form using our ONLINE CONSULT link above. 

Once you have submitted a form via Online Consult it will be picked up by the surgery.

For any questions regarding COVID19 please click on the link above.  This information is updated regularly by Public Health England.  Using the ONLINE CONSULT link below you can complete a Coronavirus form this will then be sent direct to the surgery so that your symptoms can be triaged.  


Online Consult is a 24-hour triage system that’s accessed via our surgery website.  Online Consult provides patients with a convenient way to seek health advice. With links to self-care resources and forms for detailing symptoms, it supports patients around the clock. 

Arrange appointments, request a fit note and much more by using our online consult link.

Click the 'learn more' button below for more information.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more 


Like To Register?

Elgar House is an Edwardian Building of great substance and character.  Formerly an Employment Exchange, its Northern aspect was the drill hall for the Royal North Worcestershire Regiment.

The Practice formed from the merger of two long established Practices which moved to Smallwood Health Centre in 1973.  Elgar House, converted and extended, became our base in 1993.

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

Mission statement

Our aim is to assist our patients to achieve a state of well being, using the best primary and secondary health care available to us

If you would like to leave a review about the Practice, please go to the NHS Choices website:


(Site updated 15/05/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website