Contact us

Elgar House Surgery

Church Road
Redditch
Worcestershire
B97 4AB

Tel: 01527 69261

Out of Hours: 111

Email: M81002.patient@nhs.net

Please note this email is used for non-urgent queries only and not for requesting appointments. 

Opening Times

Please select a site

Telephone Lines

To call the surgery please ring 01527 69261 and press the option below as required:

  • Option 1 Appointments- 08:30am-18:00pm
  • Option 2 Cancelling an exisiting appointment- 08:30am-18:00pm 
  • Option 3 Prescriptions- 12:00am-13:00pm
  • Option 4 Secretaries- 11:30am-12:00pm 
  • Option 5 Test Results- 14:00pm-16:00pm
  • Option 6 COVID/Flu vaccinations- 08:30am-18:00pm
  • Option 7 General Enquiries- 10:00am-14:00pm  

Extended Hours

Monday: 18:30pm-20:00pm

Tuesday & Thursday: 07:00am – 08:00am

Local GP practices are working together to offer patients evening and weekend appointments. This means that you will be able to see a GP, nurse or other health professional at a convenient time.

We offer late appointments and alternate Saturday morning appointments for those patients who find it difficult to come into surgery during the normal working day.

Please contact reception if you wish to book one of these appointments. 

 

When We Are Closed

Patients experiencing a medical emergency out-of-hours should telephone our surgery, where they will hear a recorded message giving clear instructions, and the current phone number for the out of hours service.  

In the case of urgent need when the practice is closed you can call 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor. 

Calls to 111 are free from landlines and mobiles.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

NHS App
a group of people sitting in chairs

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.