Opening Hours

Elgar House Surgery

Today
Closed
Sun 19 Sep
Closed
Mon 20 Sep
08:00 - 18:30
Tue 21 Sep
08:00 - 18:30
Wed 22 Sep
08:00 - 18:30
Thu 23 Sep
08:00 - 18:30
Fri 24 Sep
08:00 - 18:30

To call the surgery please ring 01527 69261 and press the option below as required:

Option 1

Appointment

08.30-18.30

Option 2

Prescriptions

09:00-11:00

Option 3

Secretaries

10.00–14.00

Option 4

Test results

14.00–16.00

Option 5

General enquiries

10.00–14.00

 

*If you need to speak to a doctor between 08:00 and 08:45 please telephone 01527 69261 and a message will give you the number to call.  The surgery telephones are answered between 08:30 and 18:30. 

*Reception is open from 08:30

After 18:30 you will be given the number of the Out of Hours service.

Extended Hours

Tuesdays: 07:00 – 08:00 & 18:30 – 19:30

Thursdays: 07:00 – 08:00

We offer late appointments on Monday, Tuesday and Wednesday and alternate Saturday morning appointments for those patients who find it difficult to come into surgery during the normal working day.

Please contact reception if you wish to book one of these appointments. 

Extended Access Hubs

In the Redditch & Bromsgrove area, practices are working in partnership to provide additional GP appointments.  If you need access to an evening and weekend non-urgent appointment these are available with both doctors and nursing staff.  Appointments are offered at five Extended Access Hubs which are located at:

  • Hollywood Medical Practice, Hollywood, Birmingham - Tel: 07464 662 819
  • Winyates Health Centre, Winyates, Redditch - Tel: 07393 654 195
  • BHI Parkside, Bromsgrove - Tel: 07503 650 946
  • St Stephens Surgery, Redditch - Tel: 07831 764 047

There is always at least one hub open every day of week including bank holidays.

Hub opening hours are:

  • 18:30 – 20:00 Selected Mondays
  • Friday 18:30 – 20:00,
  • Saturday 08:00 – 12:00- Some weekends
  • Sunday 09:00 – 11:00 - Some weekends (telephone consultations only)

When open the hubs can be contacted Mondays to Saturdays on the mobile numbers above.

Please ask at our surgery reception for more details and to book an appointment.

When We Are Closed

Patients experiencing a medical emergency out-of-hours should telephone our surgery, where they will hear a recorded message giving clear instructions, and the current phone number for the out of hours service.  

NHS 111

In the case of urgent need when the practice is closed you can call 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor. 

Calls to 111 are free from landlines and mobiles.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.