Practice Information

Veteran Friendly Practice

Veteran Friendly Practice

Elgar House Surgery is an accredited Veteran Friendly GP Practice. We are proud to support our Armed Forces community.

As a Veteran Friendly GP Practice we:

• Have a clinical lead for veteran health Jessica Bethel (Deputy Practice Manager). 

• Ask patients ‘Have you served?’ to identify veteran patients

• Support veteran patients to access dedicated health services

• Undertake specialist training to meet the health commitments of the Armed Forces Covenant.

If you are a veteran patient, please let us know that you have served so that we can make sure that we understand your health needs.

Nearly 1,100 practices are now Veteran Friendly accredited. To find out more about the Veteran Friendly Practices accreditation scheme, visit The Veteran Friendly Practices accreditation scheme is run by the Royal College of General Practitioners in partnership with NHS England and NHS Improvement.

Veteran Map

Community Pharmacist Consultation Service

Our surgeries are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.

If your symptoms could be resolved by a consultation with one of the local community pharmacists instead of the GP, we have asked our reception staff to give you a same-day referral to a local pharmacy of your choice. If the pharmacist advises that your symptoms do require an assessment by a GP they will contact us and we will ensure you are assessed by a GP.

We think this is a great service. Once you see how great your local pharmacist is – they are highly trained and skilled clinicians very experienced in treating minor illnesses – we don’t think you’ll look back. This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.