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Elgar House Surgery, Church Road, Redditch, B97 4ABTel: 01527 69261
Qualifications: MB ChB MRCGP DFSRH PGC MedEd
Qualifications: MbChB, MRCGP, PGcert Med Ed
Areas on interest: Learning Disabilities, Dementia and Mental Health
Qualifications: MBChB (Hons), MRCGP, DRCOG
Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
Qualifications: RN, Dip.N, Bsc (Hons)
Areas of interest: Diabetes, Heart Disease & Hypertension
Other roles: X-pert Diabetes Educator with County Team
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries.
Our medical secretaries are relied upon by the GP's, medical staff, and patients to keep office operations running smoothly. In addition to performing administrative and supportive functions, they must know medical terminology and be familiar with various medical procedures and business practices. They must have computer skills in order to accurately and efficiently process patient information, including payments and insurance claims. They manage the office, clinical system, e-referral system and patient records, and support the GP's schedule. They also support and prepare medical reports and transcribe and type medical reports.
Kathryn is a pharmacist based within the surgery itself working as part of the clinical team alongside the GPs and nurses. The main purpose of her role is to help the team deliver high-quality care to patients by making full use of her clinical skills. This will be achieved by dealing with any medication or prescription queries, liasing with community pharmacies, undertaking medication reviews and ensuring that repeat prescriptions are updated after patients have been discharged from hospital.
The district nurse team provide nursing care to patients who are confined to their own homes. You can phone them direct on 01527 488350.
Health Visitors are Registered Nurses with a further qualification which equips them with knowledge and skills to deal with children aged 0–5 years, support women antenatally, new parents, families, people experiencing bereavement, provide counselling and health promotion. The Health Visitor role includes caring, advising, supporting and educating individuals, families, groups and the community on health related issues.
You can contact your health visitor on 01527 488771.
Our current Health Visitor lead is Debbie Steadman.